Wednesday, 5 December 2012

A very positive assessment!

Late Autumn is without doubt our favourite time of year here in Hewenden.  This visually stunning season brings with it the most spectacular displays of red, gold and bronze and it is wonderful to see our guests so obviously delighting in this magical transformation. This year has been particularly memorable for autumn colour, so we were quietly very pleased to welcome our tourist board inspector in early November for our later than usual annual inspection. 

Although we work very hard to ensure that our accommodation is as clean and comfortable as possible for all our guests, these inspections still create a slight sense of anxiety.  These feelings were, however, almost immediately allayed by the wonderfully positive response from the inspector to both our accommodation and surrounding gardens.  We were absolutely thrilled with her enthusiastic and highly complimentary comments on the day, and the report that followed soon after echoed this in writing, confirming our four and five star status.  Here's a little snippet from the report, which came under the subheading 'Highlights':

"Hewenden Mill Cottages provide a mix of accommodation to appeal to a wide customer base.  Bents Mill has been very well designed to incorporate modern comforts and retain the character of the grade two listed property.  The cottages offer a comfortable traditional standard of accommodation. Excellent standards of housekeeping observed throughout ensures the best first and lasting impressions are given to guests.
Professionally managed landscaped gardens and wooded areas with the mill ponds a real highlight for many guests.  A good base to access surrounding Yorkshire attractions whilst providing a degree of peace for many returning visitors."

This positive endorsement is a huge boost and we will certainly continue to strive for high standards in all that we do but within this, we also know how very lucky we are to attract such kind and considerate guests.  The observation made by the inspector that our guests 'look after' our accommodation during their stay is one that we have noted time and time again over the last ten years and without this it would be so much harder to maintain the standards for which we have been rewarded.  Whilst we are immensely proud of our top star rating, we are also grateful in equal measure. We would like to take this opportunity to say thank you to everyone who has stayed with us over the years for caring for our cottages as much as we do.

A wonderful view from the viaduct overlooking Hewenden - winter sun creating the most amazing shadows!


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